Taxi Information Card

The taxi information card is a mandatory document that must be visibly displayed in every taxi for passengers. It shows the fares charged by the taxi company and the procedure for filing complaints. The card is produced by the taxi operator themselves, not issued by a government agency, and must comply with the format requirements in the Regulation on Maximum Fares and Disclosure of Taxi Transport Fares.

All taxi operators in the Netherlands are required to display this card in their vehicles. The card promotes fare transparency and gives passengers clear information about their rights. The Human Environment and Transport Inspectorate (ILT) can enforce compliance during roadside inspections.

Requirements

  • Visibility: The taxi information card must be clearly visible to passengers in the taxi
  • Content: The card must state the applicable fares and include information on filing complaints
  • Currency: The information on the card must be current and correct

Procedure

  • Creation: The taxi driver or taxi company must prepare an information card in accordance with legal requirements
  • Placement: The card must be placed in a clearly visible location in the taxi
  • Inspection: Enforcement officers may check whether the information card is present and correct