Online Pharmacy Permit

Mail-order sale of pharmacy-only medicines requires a permit under Section 43(1) of the Medicinal Products Act. The prerequisite is the operation of a public pharmacy in Germany. The mail-order pharmacy must be registered with BfArM (Federal Institute for Drugs and Medical Devices), which maintains the official register of authorized online pharmacies and issues the EU common logo.

You need to demonstrate a secure ordering and shipping process, qualified pharmaceutical advice by phone or email, and compliance with data protection requirements. The permit is issued by the competent state pharmacy supervisory authority.

Requirements

  • Operating license for a public pharmacy
  • Ensuring proper pharmaceutical supply
  • Quality assurance system for packaging and shipping
  • Temperature-controlled transport
  • EU safety logo on website

Procedure

  • Application to the competent state pharmacy chamber
  • Registration with BfArM
  • Fees: approx. €200-500
  • Processing time: 4-8 weeks